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The School Business Managers and Administrators Network – Spring

Thursday, February 29, 2024 @ 4:00 pm - 5:00 pm

Join us in February to discuss Managing relationships with parents; productive relationships and what to do when they break down. This session led by VNET Principal Consultant Ruth McGlone will discuss:

  • Managing parental communications successfully
  • Conflict and conflict resolution
  • The difference between a concern and a complaint
  • Dealing with significant complaints

The School Business Managers and Administrators Network provides an opportunity to network with fellow administrative staff. There is so much knowledge and experience to share amongst the wide variety of business managers and administrators in the membership. Over the last three years the group has thrived as a non-judgemental forum for support and the sharing of ideas. We ask external providers to come and talk and/or provide training as and when required, covering topics such as Ofsted preparation, procurement and resilience training.

The sessions are led by Nania Poulson, VNET’s Operations Director.

The network will:

  • Provide a strong network of support for colleagues
  • Be driven by the needs of the network
  • Give members the opportunity to share good practice
  • Focus on a pre-agreed hot topic
  • Broker additional input from specialists
  • Be discussion based

We are always keen to take ideas and suggestions for the group. Please join us!


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Event Details


Thursday, February 29, 2024


4:00 pm - 5:00 pm GMT
Member Price


The Enterprise Centre
University of East Anglia, Norwich NR4 7TJ United Kingdom

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