Don’t let communication breakdowns hinder your ability to create a positive learning environment. Embark on a journey towards more meaningful and effective communication using Empowered Conversations!

We know the aftermath of the pandemic has brought communication challenges to the school environment. Schools and Trusts consistently sight conflicts with parents or students which can in turn escalate to unmanageable levels, causing breakdowns in relationships and preventing progress. In the fast-paced and demanding world of education, effective communication is paramount. However, navigating conflicting opinions and emotions can be daunting, especially in schools situated in challenging contexts. The Empowered Conversations Programme is tailored specifically to address these needs.

This course offers a transformative framework based on Nonviolent Communication (NVC). This innovative approach equips you with the tools to navigate even the most challenging interactions with grace and understanding. In our workshop, you’ll learn to:

• Sharpen your awareness of language to express your needs effectively
• Cultivate empathetic communication to understand the needs of others
• Deal with difficult or conflict-based individuals in a positive and constructive manner
• Replace judgment with understanding, fostering cooperation and connection
• Find resolution and repair in relationships by addressing underlying unmet needs.

By mastering the principles of Nonviolent Communication, you’ll unlock the power to truly connect with others, ensuring your needs are heard, understood, and valued. Imagine the impact of fostering genuine understanding and cooperation within your school community!

Target Audience:

From senior leaders to TAs and school office staff, this workshop is relevant to all staff. It can be used in any difficult conversation with a parent, child, colleague or other professional.

Training objectives

To provide educators with the framework, tools and skills to navigate difficult conversations with parents and pupils. To enable them to build strong and deep connections across their school communities, which allows them to work collaboratively for better outcomes for all concerned.

Learning outcomes

• Be introduced to the concept of ‘Nonviolent communication’
• Learn the difference between ‘violent’ and ‘non-violent’ communication
• Understand what blocks our ability to have compassion for another when in conflict
• Learn, practise and understand the key 4 steps to practising non-violent communication: Observe, feelings, needs and requests
• You will learn the full ‘Empowered Conversations’ framework you can use as a basis in any conflict
• Have a toolbox of language, steps and frameworks helping you to lean and connect in conflicts
• Learn how to use this framework to show yourself empathy and compassion.

Dates:

• Session 1: Wednesday 6th May 2026, 3.00pm – 5.30pm
• Session 2: Wednesday 20th May 2026, 3.00pm – 5.30pm

This course will be delivered as two online twilights and you must attend both sessions. Please book below!